The activities of WMI, pertaining to the collection, use, sharing and retention of data, are governed by privacy and data protection laws and regulations in the jurisdictions in which we operate. These include the EU General Data Protection Regulation, as well as Bermuda’s Personal Information Protection Act, 2016, and the Cayman Islands Data Protection Law, 2017. Part of our obligation under relevant legislation is providing information to individuals whose data is collected about the kind of information we collect, what we do with it, and what rights individuals whose data we hold have with respect to its accuracy and use.
Below, you will find detailed information on these topics, as well as instructions about who to contact if you have questions or concerns about how your personal information is collected and used by WMI.
Legal entities comprising the WMI are integrated in a group structure, and a number of essential functions are provided at the Group level to some or all of our businesses. Accordingly your personal information will likely be shared with WMI entities located in jurisdictions other than where you have your banking and financial services relationships with us (your “home jurisdiction”). For customers in Europe, note that this may be outside the European Economic Area.
Additionally, as a matter of course, WMI retains a number of third party service providers in order to promote the efficient operation of our businesses. Again, this may result in your personal information being transferred outside your home jurisdiction.
Whether your data is held in your home jurisdiction, within the WMI or transferred to third parties, you can be assured that your privacy rights will be maintained. All companies within the WMI are bound by our privacy policy which is set at the very highest standard. All third parties we deal with are contractually obliged to provide similar protections.
We keep your information only for as long as we need it, subject to the minimum time periods for data retention specified under the laws of the jurisdictions in which we operate.
As a customer, you have certain rights. These may arise under applicable law or our policy may grant these to you. Accordingly, if at any point you:
If you have enabled location services on your device and agree to the collection of your location when prompted by the site or the WMI Online Banking or WMI Card Alerts apps, we will collect your location information when you use the services; for example, to provide our fraud detection services.
If you do not want WMI to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device, although this may impact the available functionality of the site or mobile device Apps.
A firewall acts as a barrier between internal and external computers in a network, controlling the flow of information between the two. When a computer outside the firewall wishes to communicate with a computer inside, it must communicate with the firewall, which then passes the data to the internal computer. This two-step process helps protect WMI’s internal network from unauthorised access.
WMI is committed to ensuring our security measures are of the highest of standards. We have, therefore, employed an external auditing firm to perform regular security audits against of our infrastructure to ensure we are not exposed to new vulnerabilities in hardware and software.
To help ensure the security of your account information, we use a system involving Digital Identification Certificates from third-party providers of digital authentication products and services. Digital certificates provide the means of verifying the identity of each party in an electronic transmission. Through the use of a digital certificate, you can verify that you are actually transacting with WMI companies when you transmit personal or financial information to us through our website.
WMI does not knowingly solicit information from children, and does not knowingly market to children. WMI recognises that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
The content and services found on this website, including the legal notices, are subject to change at any time without notification. You agree to revisit this page regularly and your continued access to the website will mean that you agree to the changes.
Telephone calls we receive may be monitored and recorded for security, training and service quality purposes.
Any information sent to us by e-mail is sent at your own risk.
This website contains links to third-party websites which are hosted and maintained independently. We have no control over the content or security of any such site and you proceed to such sites at your own risk.
We do not monitor or collect any personally identifiable information from you or on your use of the WMI’s website. Any personal data provided by you in response to this site or otherwise may be held and processed by WMI. It will not be used other than in the normal course of WMI’s business.